The Help Desk provides technical assistance to CHRIS users and Data Facilitators at all FDLRS centers. Technical Support is made available by phone and online. The Help Desk supports a cross platform environment of Windows and Macintosh computers. 

Contact the Help Desk
Email:  chris.um@miami.edu
Phone: 1.800.231.5747 or 305.284.5514
Fax: 305.284.6992

Help Desk Activities
	Triage: Computer, network, and printers
	Backup and security
	Problem solving
	On line trouble shooting
	On line instruction
	On line updates
	Scheduled on line training
	Software upgrade assistance
	Instruction and assistance with reports

Home | About Us | CHRIS Program | Support | Training | Publications | Calendar | Links | Contact Us | Site Map