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Technical Support Q & A

 

 

Using CHRIS

How do I get access to CHRIS?
What is a CHRIS username and password?
How do I get a username and password?
My password does not work or I forgot my password, what should I do?
Why do I need two logins to access CHRIS?
How often is the CHRIS database backed up?

What is a CHRIS Data Facilitator?
What do I need to do to be a CHRIS Data Facilitator?
As a Data Facilitator, how can I add or remove a user account from CHRIS?
What are the system requirements for CHRIS?
What time is CHRIS available?
Why was I logged out of CHRIS when I left my desk for more than 20 minutes?
Why can't I log back into CHRIS after being idle for more than 2 hours?
What can I do to avoid having my user session being reset?
How can I obtain a copy of the Allsites report?
How can I improve my searches in CHRIS?
I cannot connect to CHRIS, what should I do?
Since CHRIS is Internet based, can I access CHRIS from home?

What CHRIS training is available?
What is the difference between the CHRIS Demo and the CHRIS Program?
How do I suggest a program change?

Who do I call for help?

If your question is related to CHRIS
If your question is related to the equipment
If your question is related to the network


 

 

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