Contact the Help Desk

Phone: 800-231-5747
Fax: 305-284-6992
Hours: 8:30am - 5:00pm ET
Days: Monday - Friday except Holidays

The Help Desk provides technical assistance to CHRIS users and data facilitators at all FDLRS centers. Technical Support is made available by phone and online. The Help Desk supports a cross platform environment of Windows and Macintosh computers.

  • Instruction and assistance with reports
  • Scheduled on-site training
  • Problem solving
  • Online Troubleshooting
  • Online instruction
  • Online updates