Support

Contact the Help Desk

Phone: 800-231-5747
Fax: 305-284-6992
Email: chris.um@miami.edu
Hours: 8:30am - 5:00pm ET
Days: Monday - Friday except Holidays

The Help Desk provides technical assistance to CHRIS users and data facilitators. Technical Support is made available by phone and online. The Help Desk supports a cross platform environment of Windows and Macintosh computers.

  • Instruction and assistance with reports
  • Scheduled on-site training
  • Problem solving
  • Online troubleshooting
  • Online instruction